Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at orders@olivegiftco.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Olive Grey and Company LLC
Attn: Returns
RMA #
9701 Apollo Dr
Suite 100
Upper Marlboro, MD 20774
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
orders@olivegiftco.com
Gifting For All Levels
We help companies send thoughtful, well branded gifts with a streamlined and stress-free process!
Ready To Ship
Shop curated gift boxes on our website, or build your own box, when you need to send just one (or a few) gifts.
Branding & Packaging
We offer endless customization options, from private label and uniquely branded products to fully custom packaging, so your corporate gift boxes will make a strong impact.
Custom Design
Work one-on-one with a designer to create a fully custom gift box, including custom sourced products.
Gifts For Every Reason
We help with corporate gifting for Employees, Onboarding, Milestones, Product Launches, Virtual Events, Welcome Gifts, Client Appreciation, Closing & Referral Gifts, Prospecting, Holiday & Year End Gifts and more!
Branding & Packaging
We offer endless customization options, from private label and uniquely branded products to fully custom packaging, so your corporate gift boxes will make a strong impact.
Fulfillment Partner
We handle all of the sourcing, packing and shipping so you don't have to worry about a thing. Whether you're sending out 25 gifts, or 25,000, we'll ensure a seamless experience.
Support Small Business
Your gifts not only support our woman-owned small business, but also each of the artisan makers creating the products within your gifts. We put a huge effort into sourcing the best premium products, and over 90% are from small businesses!